Earlier, the popular messaging app was only allowed to extend its Unified Payments Interface (UPI) services to its user base in a phased manner, before which it was allowed to onboard a small number of user base to avail the services
Hyderabad: In a significant development, the National Payments Corporation of India (NPCI) has announced that it has lifted the limit from on-boarding UPI users for the third-party app provider WhatsApp Pay with immediate effect.
“National Payments Corporation of India (NPCI) has removed the UPI user onboarding limit for WhatsApp Pay with immediate effect,” said NPCI in a press release.
Earlier, the popular messaging app was only allowed to extend its Unified Payments Interface (UPI) services to its user base in a phased manner, before which it was allowed to onboard a small number of user base to avail the services. The limit was gradually raised after monitoring its performance and their compliance with the existing UPI guidelines.
In 2020, WhatsApp was allowed to onboard nearly 100 million users, followed by the NPCI lifting the cap in 2025.
Owing to this significant development, the messaging app, with over 500 million users in India, can now leverage its vast user base to avail the ‘WhatsApp Pay’ services and establish itself in the growing digital payment landscape.
How to use WhatsApp Pay?
The WhatsApp Pay option is only available on the latest version of the app, therefore make sure that you have installed or updated the app. You can find the ‘payments’ option on the settings menu of the app.
To avail the WhatsApp pay service, you can click on the ‘payment’ option and enroll your bank account. Make sure that the phone number linked to your WhatsApp matches the one associated with your bank account.
Complete the OTP authentication to set up your UPI account on your WhatsApp, after which you can use ‘WhatsApp Pay’ to make digital payments.
